Avada › Forums › Community Forum › Cannot Update Fusion Builder

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • alexousy
    Participant
    July 25, 2018 at 9:02 am
    Post count: 2
    #487704

    I got this type of error:
    Update Failed: <!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”> 504 Gateway Time-out Gateway Time-out The gateway did not receive a timely response from the upstream server or application.

    Thanks you

    Michael
    Keymaster
    July 25, 2018 at 3:27 pm
    Post count: 667
    #487915

    Hi @alexousy

    Please do try the update again, or alternatively update the plugin manually via FTP. We also did reach out to you via support so that we could help by inspecting your install, check your email inbox for that.

    Click Here To Get Avada Support

    We look forward to helping you!

    Thank you kindly

    alexousy
    Participant
    July 26, 2018 at 10:26 am
    Post count: 2
    #488400

    HI Michael

    I cannot update via FTP because I cannot find a copy of it the new version I mean

    Can you help me find one

    Thank you.

    Michael
    Keymaster
    July 26, 2018 at 3:39 pm
    Post count: 667
    #488612

    Hi @alexousy

    We replied to your support ticket, please go ahead and check your email inbox for our reply

    Thank you kindly

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