Avada Forums Community Forum Cannot Update from Avada 5.0 to 5.6

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  • fsaurio
    Participant
    Post count: 3

    Every time I try I get the following error

    Fatal error: Call to undefined method Avada_Product_Registration::request() in /home/logiap6/public_html/wp-content/themes/Avada/includes/class-avada-theme-updater.php on line 96

    Tnaks

    Michael
    Keymaster
    Post count: 715

    Hi @fsaurio

    That error will be the fact that one or more files were not uploaded when updating the theme. I would suggest re-uploading a fresh copy of the theme to the /themes/ folder (delete the current Avada theme folder first). Also always double check and make sure you follow the detailed update instructions.

    These are our detailed update instructions:

    Updating from an old version of Avada? -> http://bit.ly/2AHpT3k

    Important Update Info -> http://bit.ly/2nbcpDb

    How to Update -> http://bit.ly/2nbFtuj

    Fusion Patcher -> http://bit.ly/2KqtCBL

    Avada Change log -> http://bit.ly/2ndA9XB

    Something else that is important is to also ensure any patches that our team releases between update cycles are applied as part of ongoing maintenance for your install and always clear your cache plugins post update

    Patches are applied at the click of a button as explained in this help file -> http://bit.ly/1NAWVwM

    Thank you kindly

    fsaurio
    Participant
    Post count: 3

    Tnak you very much

    The site is now working smoothlu witha Avada 5.6

    Michael
    Keymaster
    Post count: 715

    Hi @fsaurio

    Glad to hear it. If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

    Click Here To Get Avada Support

    We look forward to helping you!

    Thank you kindly

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