Avada Forums Community Forum avada live editor error

Viewing 8 posts - 16 through 23 (of 23 total)
  • Author
    Posts
  • weiqing
    Participant
    Post count: 6

    Since we have not found any evidence that mod_sec is preventing you to edit your theme we suggest checking directly with Avada support team https://theme-fusion.com/support/submit-a-ticket/

    If they can point out what the error can be and if it is related to the server we can gladly assist you.

    Regards.

    Roberto D.
    Technical Support Agent

    Ammar. S
    Keymaster
    Post count: 2431

    Hello @weiqing

    I am sending you an email on the associated address with this account, please check your inbox and get back to me further there.

    Thanks

    -Ammar

    weiqing
    Participant
    Post count: 6

    Problem solved, thank you

    Ammar. S
    Keymaster
    Post count: 2431

    Hello @weiqing

    Glad to hear that 🙂

    ebouteiller
    Participant
    Post count: 2

    Can you share the solution – I am also getting this error after updating…

    Ammar. S
    Keymaster
    Post count: 2431

    Hello @ebouteilier

    I am sending you an email on the address associated with this account, please get back to us there so we can further assist you with this query.

    Thanks

    -Ammar

    CodRosu
    Participant
    Post count: 2

    Please send it at the same time to me. Thank you,

    Ammar. S
    Keymaster
    Post count: 2431

    Hello @CodRosu

    You have a valid support with Avada, please open a support ticket and our team will get back to you as soon as possible.

    Click Here to Get Avada Support

    Thanks

    -Ammar

Viewing 8 posts - 16 through 23 (of 23 total)
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