Home Forums Community Forum Avada Live does not work properly within WordPress.com

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  • CDO LATAM
    Participant
    Post count: 2

    Today I paid for an annual subscription to the wordpress.com “business” plan, which allowed me to install themes like Avada. After that I purchased an Avada license, but when I installed it and wanted to create a page using Avada Live, everything looked messy, as if it was not optimized. Then I wanted to try installing a prebuilt Website and I was also surprised when I wanted to edit within Avada Live, since everything looked completely messy. It is strange because inside wordpress.org it looks correctly. I need help, I have invested money in the subscription to wordpress.com and in the Avada license but it is not working correctly for me. Thanks!

    Metro
    Participant
    Post count: 114
      Have you followed this guide when installing. Custom themes

      Since you recently have purchased a license you have a valid support. If it still isn’t solved open a support ticket and the support team will check your issue.

      Avada support

    CDO LATAM
    Participant
    Post count: 2

    I found a possible solution. I installed wordpress.org within wordpress.com via all-in-one WP migration plugin. But it recognizes me as a linked Blog, I don’t know if that will affect the moment I publish my page. By the way, I read the steps you left me but the problem still persists.

    Ammar. S
    Keymaster
    Post count: 1799

    Hello @CDOLATAM

    You do have a valid support with us, please do open a support ticket if you haven’t already and our team will gladly check this out for you further.

    Click Here to Get Avada Support

    Looking forward to assist you 🙂

    Thanks

    -Ammar

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