Avada Forums Community Forum Avada – Impossible to copy and edit various blocks

Viewing 8 posts - 1 through 8 (of 8 total)
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  • maria941
    Participant
    Post count: 2

    Hi,
    Maybe someone had this problem. I have Avada theme, up to date, my site is http://www.myflowerdesigner.com
    I have multiple repetitions of the same problem : I creat or copy a block and I cannot edit and save it. Actually I edit but when I click “save” button, nothing happens, the only way to quit the window is to refresh, so all changes dissapear.

    Exemple: page https://www.myflowerdesigner.com/blog-diy-creation-de-fleurs/
    I need to copy the Flip boxes element to have the second one, edit the content and save it. When I copy the Flip boxes element, I can open the editor window, I can put the new content (text) into “Flip Box Frontside Heading”, “Flip Box Backside Heading” and so on, everything I need, but when I click “save” button to save all changes, nothing happens… no save, no quit, nothing, just blocked. The only way to quit the window is to refresh the whole page of WP, so all changes dissapear.

    The same problem when I add the text block, the Header block etc… So I just cannot add a huge part of content that I need!
    The support period has expired. Does someone know what is happening ?
    Thank you

    Michael
    Keymaster
    Post count: 684

    Hi @maria941

    I can confirm that your site has not been updated for a very long time. You are running Avada version 5.0.6 and need to update to Avada version 5.7.2.

    When it does come to updating and you are ready to do so, be sure to follow our update instructions. These are our detailed update instructions:

    Updating from an old version of Avada? -> http://bit.ly/2pPNngZ

    Important Update Info -> http://bit.ly/1FAmQpu

    How to Update -> http://bit.ly/1H8JGzo

    Fusion Patcher -> http://bit.ly/1QSd8Ol

    Avada Change log -> http://bit.ly/1EK5mAg

    Something else that is important is to also ensure any patches that our team releases between update cycles are applied as part of ongoing maintenance for your install and always clear your cache plugins post update

    Patches are applied at the click of a button as explained in this help file -> http://bit.ly/1NAWVwM

    If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

    Click Here To Get Avada Support

    We look forward to helping you!

    Thank you kindly

    tuttlephoto
    Participant
    Post count: 4

    I am running into the same issue, though everything is as updated as possible.

    Please advise

    Michael C
    Keymaster
    Post count: 532

    Hi @tuttlephoto, you have active support. If you require assistance please submit a support ticket.

    fred_troncone
    Participant
    Post count: 1

    Hi everyone, I maintain two sites (both using Avada theme, same ISP, both running the latest version 5.8.2) and in one I can edit text in my pages, but in the other I do not get the option to edit text. Very frustrating!.

    I have checked versions or software and add-ins on both sites look identical. I do remember that I applied updates at different times, but the ultimate versions are the same. The problem only started after the latest update to 5.8.2.

    I have already uninstalled the Avada theme (followed instructions on a previous post in this forum) and re-installed it but to no effect (i.e. still cannot edit text & titles).

    Does anyone have any suggestions?

    Michael
    Keymaster
    Post count: 684

    Hi @fred_troncone

    I have actually replied to your email regarding the above, please check your email inbox. Note that if the Fusion Builder is working in one install and not the other, it will likely be a setting that is preventing it.

    Thank you kindly

    spenceraloysius
    Participant
    Post count: 1

    After upgrading to WordPress 5.1 and Avada 5.8.2, I also have this problem as well as the inability to edit any existing post/portfoloio/event. I re-installed WordPress 5.1 and the Fusion Builder now allows editting of posts created with Fusion Builder, but the Gutenberg editor as well as the Classic Editor have ceased to exist. If I choose Gutenberg editor, it gives me the Fusion Builder when I try to edit, even if I use the link that says ‘Gutenberg editor’.

    Michael
    Keymaster
    Post count: 684

    Hi @spenceraloysius

    We released this article prior to WordPress 5.0, the next in our series, please read the entire article carefully so that you understand how this all works and for you to install the Classic Editor plugin -> WordPress 5.0, Avada, & You. All That You Need To Know. We have prepared a comprehensive article to keep you abreast of progress > http://bit.ly/2KYokiQ As we have always advocated, maintain your installs by keeping everything up to date.

    If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

    Click Here To Get Avada Support

    We look forward to helping you!

    Thank you kindly

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