Avada Form not sending email

[zeytoon]

#865185

Avada forms not send email notification, plz help me

[Fabran]

#865394

I have the same issue. I have all the parameters ok, but not sent any email and return always the “red message”. Have a solution? Tks

[Studio Bagalini]

#865404

Same problem with forms, not send email and always report red message if set only to send email. If set to “database and email”; red message, record on database and no email. If hubspot configured the contact is recorded on the CRM.
I need email for the form submission, we need a solution. Thanks!

[ingenia]

#865406

I think that avada would must work with contact form 7 , it’s more complex and compatible. Have more options, and the HubSpot forms put the mark in free version. its a fucking shit. Not good update guys

[zdubajic]

#865435

Same problem – always get red error message.
I’m moving back to contact form 7.

[bleoxxx]

#866287

Have you guys manage to get a solution for this? i have the same problem

[baumgartnerclemens]

#866749

I have the same problem. Avada Form is not sending.

[hypermaninc]

#868076

I had the same problem. In my case it was cause of cache. I use WP Rocket. After cleaning the cache, recieved test email successfuly.

[steven66]

#871174

Hello. I get a green message at the bottom saying the form was successfully sent but I do not receive anything in my email. Can avada please supply details as to how to fix this or what could be possible causes.

[skaplan126]

#871246

Same problem – Avada form gives red error message every time I try to test.

[Amanda_FBS]

#871717

Same problem here. It appears to send okay and appears in the log but doesn’t arrive in my email. Any fix Avada?

[Ammar. S]

#871720

Hello Everyone

There is no issue at all with the Avada Form sending emails, please make sure that your form is setup properly and try using a different email address, also you can try the troubleshooting steps mentioned in the documentation here => https://bit.ly/2URhKEe

Thanks

-Ammar

[roadsideok]

#874230

Ran into this myself. My domain email is pointed to Office 365. The article below helped me find a solution in my case – see if it helps you all as well.

https://www.webimagemedia.com/web-hosting/how-to-fix-wordpress-mail-not-sending-to-email-on-same-domain/

[vision-islam-academy]

#875405

Problem solved for me.

Tried removing reCaptcha, then adding it back, still didn’t work
Tried removing honeypot, then adding it back, still didn’t work
Tried removing the ratings field, then adding it back, still didn’t work
Re-entered correct field names (due to renamed fields) in Form Options > Submission, still didn’t work

SOLUTION:

I was using conditional logic on person 2 and 3 fields to Appear/Disappear, based on values selected in a separate field.

The solution was to DELETE the conditional logic rules and rebuild them again. Fixed

WHAT I THINK THE PROBLEM WAS:

I originally used a “number” field, wasn’t happy with how it looked, so I used a “selection field” instead. Both fields had exactly the SAME field name.

The problem occurred AFTER I deleted the “number” field. The conditional logic was therefore broken and prevented the form to be sent.

Had nothing to do with reCaptcha, or Honeypot.

I hope this explains it.

Cheers

[Ammar. S]

#875409

Hello @Vision-islam-academy

This will be rectified in our next update 🙂

Thanks

-Ammar

[Author]

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