Avada Forums Community Forum Avada Form Entries

Viewing 15 posts - 1 through 15 (of 15 total)
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  • bryannajune
    Participant
    Post count: 2

    I am switching to using Avada Forms for people to submit job applications on my website. With the test emails that I have done, I have received email confirmations. But when I go to see the entries on Avada Forms, it says there are “2 new entries”, so I click to view them and it says “No form entries submitted yet.” How do I view those entries on my website?

    bethwhelan
    Participant
    Post count: 3

    I am having the same issue. Was this resolved?

    ericewers
    Participant
    Post count: 1

    I am also having this issue. Please fix!

    microed
    Participant
    Post count: 5

    I’m having to same issue too!

    ThoMarketing
    Participant
    Post count: 4

    Same here…

    slysheed
    Participant
    Post count: 1

    Anyone can help???

    wajdizoughbi
    Participant
    Post count: 2

    Entries not showing up in the backend , any solution

    wajdizoughbi
    Participant
    Post count: 2

    The issue has been identified, the entries doesn’t show up when the field names are not named in English , for example i named the fields in Arabic and this caused the issue, when i renamed the fields to english the new submission showed up, notice that old submissions will not work still.

    acr
    Participant
    Post count: 3

    That’s a little bit problematic for me, because for a German page I will not write the form field names in English. Hope this will be solved or we find a solution until then.

    Fede
    Participant
    Post count: 5

    Devi inserire una denominazione qualsiasi nel campo “field name” per ogni elemento del modulo. Per esempio nell’elemento email puoi usare “email_user”. In questo modo puoi visualizzare le registrazioni su Form Entries.

    sevilfurniture
    Participant
    Post count: 3

    thank you for notice
    this issue resolved as wajdizoughbi said but its not Permanent Because this problem for non-English languages has not been solved yet
    therefore if anyone have the Permanent idea please help us
    tnx

    Ammar. S
    Keymaster
    Post count: 2593

    Hello Everyone

    For anyone else facing the issue with form entries not showing, please confirm two things in order to make sure that your entries are saved and are visible.

    1. Please make sure that you have setup your form to “Save to Database” inside the submission tab.
    2. Please make sure that your form fields have proper form name / labels in order for entries to be submitted to database.

    In case the issue persists, please open a support ticket and our team will assist you further.

    Click Here to Get Avada Support

    Thanks

    -Ammar

    webage
    Participant
    Post count: 1

    Ammar, thanks for that reply. It helped me but I might be helpful to others to clarify that in the Submission tab, one must click in the Actions field, and then options appear and one can select “Save to Database” from there. I’m not sure that the appearance of this field makes it super clear that it actually has a list inside. Anyway, thanks for the assistance.

    Fabran
    Participant
    Post count: 4

    Thanks Ammar, I solved it.

    sticknpoke
    Participant
    Post count: 4

    I am a bit lost….the contact form on the contact page does not have these options. where do the entries go? My form confirms submission but I never get any email. Where do these go? I think its been broken for a few months now. Would love to get those submissions somehow….

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