Home Forums Community Forum Avada Builder unresponsive on Chrome

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  • asgrant
    Participant
    Post count: 1

    Has anyone noticed a severe delay when opening an element panel (button, image, etc) when editing in Google Chrome? I’m using Chrome for Mac.

    What happens:
    1. Open a page or post
    2. Click on any edit icon
    3. The dialog opens but is completely unresponsive for several seconds, long enough for Chrome to report an error “Pages Unresponsive”.
    4. Eventually, the page becomes responsive, the error message disappears, and I’m able to edit the content.

    For obvious reasons, this issue makes it almost impossible to use Builder.

    This issue is NOT present in Safari or Firefox.

    schneidermarc
    Participant
    Post count: 5

    I can’t reproduce this specific behavior but I too have difficulties on mac: reordering a checklist does not work in Chrome on Mac. No issues in Safari on Mac or Chrome on Windows.

    Ammar. S
    Keymaster
    Post count: 2059

    Hello @asgrant

    You have a valid support with us already and should be able to open a support ticket, can you please follow the link below if you are still facing the issue and our team will get back to you as soon as possible.

    Click Here to Get Avada Support

    Thanks

    -Ammar

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