Home Forums Community Forum Avada Builder is gone?

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  • Stuart_Brown
    Participant
    Post count: 13

    Hello,

    I can see the back end avada builder on the pages section however it is gone when I try to edit a portfolio post. Does anyone know a fix for this? I prefer to work strictly in the back end for most things. Any help would be apprecitated. This started a few days ago. Not sure if it was an update or something else, I have not changed any settings.

    Ammar. S
    Keymaster
    Post count: 2059

    Hello @Stuart_Brown

    Please know that the builder can not just disappear on its own, however you could be facing one of more of these issues so please check.

    1. Please check that Avada builder is enabled for the Portfolio post type from Avada > Dashboard > Builder Settings tab, more info about this can be read here => https://theme-fusion.com/documentation/avada/avada-builder/avada-builder-options/#posttypes

    2. Please make sure that some of your other plugin is not replacing the Avada Builder, please try disabling all 3rd party plugin once.

    3. Please also make sure that you have not minimized the builder (accidentally) to the side tray here => https://share.getcloudapp.com/P8u61jyZ

    If the issue persists however, please open a support ticket and our team will get back to you as soon as possible.

    Click Here to Get Avada Support

    Thanks

    -Ammar

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