Home Forums Community Forum Avada Builder has Disappeared

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  • Stuart_Brown
    Participant
    Post count: 13

    Hello,

    Posting again because this is an urgent matter for me. My Avada Builder has disapered when trying to create or edit portfolio items. At a total loss for this one. I have reset my Avada Cache and have looked around and settings, no fix yet. Any help would be appreciated.

    Ammar. S
    Keymaster
    Post count: 2059

    Hello @Stuart_Brown

    Please know that the builder can not just disappear on its own, however you could be facing one of more of these issues so please check.

    1. Please check that Avada builder is enabled for the Portfolio post type from Avada > Dashboard > Builder Settings tab, more info about this can be read here => https://theme-fusion.com/documentation/avada/avada-builder/avada-builder-options/#posttypes

    2. Please make sure that some of your other plugin is not replacing the Avada Builder, please try disabling all 3rd party plugin once.

    3. Please also make sure that you have not minimized the builder (accidentally) to the side tray here => https://share.getcloudapp.com/P8u61jyZ

    If the issue persists however, please open a support ticket and our team will get back to you as soon as possible.

    Click Here to Get Avada Support

    Thanks

    -Ammar

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