Avada Forums Community Forum Avada Builder disappeared


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  • farobag
    Post count: 6

    I was editing a blog entry in Avada Builder. I make changes, check preview, go back to the builder, make more changes, etc. Then, after previewing and returning to the backend, Avada Builder is no longer there.
    Avada Live is there and works perfectly, though.

    This happened about 24 hours ago. Everything (Avada itself, WordPress, plugins) is up to date and has not changed in the past few days. I’m not sure where to start troubleshooting, so I’d be grateful for any pointers.

    Also let me know what info would be useful for diagnosis.

    Thanks for reading.

    Post count: 6

    Oops, sorry. I just accidentally minimised it to the side tray.

    Ammar. S
    Post count: 2345

    Hello @farobag

    Glad to hear that your issue has been resolved, moving forward please know that you have a valid GrandFathered support with us and should be able to open a support ticket without any issues.

    Click Here to Get Avada Support



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