Jetxpert-EnvatoParticipantJune 11, 2021 at 2:23 amPost count: 255
Dear Avada or Community,
After updating to Avada 7.4, we noticed the Sticky Menu stopped working on some of our pages when viewing our website with mobile phones and tablets. So weird!
We performed the usual tests (i.e., plugin conflicts; check settings for small, medium, and large screens; clear cache; etc), but the issue remains. Also, to confirm the issue is caused by Avada 7.4, we reverted back to Avada 7.3.1 and EVERYTHING works great.
Anyone experiencing this issue? Got fix?
Thank you!ShaminderKeymasterJune 11, 2021 at 11:28 amPost count: 85
We have checked this at our end and your site is working well with the sticky header
All tests were done in real devices and not emulators
Note that the Avada community forum is primarily for a user to user interaction.
If you would like hands-on assistance here, please register for support and create a support ticket as explained here → https://theme-fusion.com/avada-doc/getting-started/avada-theme-support
ShaminderJetxpert-EnvatoParticipantJune 11, 2021 at 3:30 pmPost count: 255
Thank you. Issue persists. You probably tested our website when we reverted back to Avada 7.3.1 (temporarily) to confirm Avada 7.4 was the culprit.
Yes, received your info via support ticket. Replied as well. Thank you!
Cheers!Jetxpert-EnvatoParticipantJune 11, 2021 at 10:54 pmPost count: 255
Great news! Issue solved. We racked our brains, and it paid off.
The issues we reported were based on tests performed with an iPhone and iPad (i.e., Safari browser). Safari offers many experimental features that — if not activate — could impact the behavior of websites using Avada.
Avada 7.4 — most likely — introduced a code change that necessitates the use of one key experimental feature used by Safari. The Safari feature is called “Intersection Observer”
So, to fix the issue and if using an iPhone or iPad, perform the following:
Go to Settings > Safari > Advanced > Experimental Features – and turn on (toggle) “Intersection Observer”
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