First and foremost, we see that you have created a support ticket and a member of our team will be replying there asap. It is due to the update not being performed correctly.
Please do note:
– If you have created a support ticket and are able to create support tickets, please do not post in the forum as well as our team does not provide support here
– When you do create a ticket and it requires our team to login and assist directly, please provide the necessary access info for the install so that we can avoid unnecessary back and forth leading to delays