Automatic image resizing

[skabkunder]

#691945

Hi everybody,

I am using the Avada Seo demo. and i have a problem with one of my images automatically downsizing. How do i fix this problem?

I took the standard image, changed it a bit (but kept the original size) but for some reason, it automatically is resized to 400×190 on the website itself…

You can see it on these 2 images:
Before (the original working image):
https://i.imgur.com/4gePIcB.png
After (The image that i am trying to use):
https://i.imgur.com/5xJ2zZ5.png

Keep in mind that they 100% both are the same size when i am choosing them in the fusion builder. But for some reason it is linking to a 400×190 on the site itself, and i dont know why. If i switch back to the original (without changing anything else) it works just fine. Only when i try and choose any other image.

Thanks in advance

[omnistratmatt]

#815638

I’m having the same issue but looks like you were left in the dark. Anyone?

[Ammar. S]

#816099

Hello @omnistratmatt

You have a valid support and should be able to open a support ticket, can you please do that and provide details of your issue there so our team can assist you precisely on this query.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

[bytitleonly]

#888061

did anybody ever find the answer to this?

[Ammar. S]

#888126

Hello @bytitleonly

You have a valid support for Avada, please open a support ticket and our team will get back to you as soon as possible.

Click Here to Get Avada Support

Thanks

-Ammar

[Author]

Posts