Tagged: Audio Element
daveralphParticipantNovember 1, 2019 at 8:04 amPost count: 4
Does anyone else have this problem?
The audio element that is meant to show up in the Fusion builder isn’t showing up for me.
Im updated to 6.1.1 and nothing?
Can anyone help?
ThanksdaveralphParticipantNovember 1, 2019 at 8:11 amPost count: 4
Found it, I hadn’t checked the box on in the settings.Ammar. SKeymasterNovember 1, 2019 at 8:54 amPost count: 1741
Glad to hear that you have worked this out, if you need further assistance with anything else, do note that you have a Grandfathered Support and can surely open a support ticket with our team.
-AmmarmakeckParticipantFebruary 19, 2021 at 2:44 pmPost count: 3
Where to checked the box on setting. I don’t find it. Thanks for help!
Regards MartinamartingluckmanParticipantOctober 13, 2021 at 11:56 amPost count: 2
I am unable to see the Audio Element when I view the page after uploading Audio details. I can see it in the Builder Live option but not when it is saved and separately viewed. I only see the full URL instead of Audio Image.martingluckmanParticipantOctober 14, 2021 at 6:19 amPost count: 2
I found the solution myself. Avada v 7.4.2 does not support mp4 audio files. When I converted the mp4 audio file to mp3 audio file, it loaded properly and even the Audio Player is now showing properly in the website. Hope this helps. Requesting Avada Support to upgrade Audio file support for the lates mp4 files also.
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