Avada Forums Community Forum After updating Avada 5.4 to 5.7.2 I cant edit my webpage with fusion builder

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
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  • dhaval22
    Participant
    Post count: 1

    As I have updated my theme from 5.4 to 5.7 then everything looks good. I have applied all three patches. Issue happen when I go to edit page or even create new page. There is no fusion builder elements. I can see only something like below link screenshot. Is there anyone can help me? Or just need to restore old version?

    screen shot

    Mywebsite look good no issue in front end. Praxis Studio
    Thanks in advance for your support.

    netizendigital
    Participant
    Post count: 10

    Hi @Dhaval22,

    Maybe there is a conflict with other plugins. I got the same issue if I updated my AMP Plugin to newest version. I downgrade my AMP version to the old one, and it’s working.

    I got other problem with newest Avada. I cant change Background Color in a Container. Do you have this issue?

    Thanks

    dcapo
    Participant
    Post count: 3

    I have the same issue since the update 🙁

    Michael
    Keymaster
    Post count: 748

    Hi @dcapo

    We released this article prior to WordPress 5.0, the next in our series, please read the entire article carefully so that you understand how this all works and for you to install the Classic Editor plugin -> WordPress 5.0, Avada, & You. All That You Need To Know. We have prepared a comprehensive article to keep you abreast of progress > http://bit.ly/2KYokiQ As we have always advocated, maintain your installs by keeping everything up to date.

    If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

    Click Here To Get Avada Support

    We look forward to helping you!

    Thank you kindly

    carotk
    Participant
    Post count: 3

    Hi! I have the same issue and as I read in another post, Fusion Slider might be the cause.
    it´s not up to date but I can´t find the way to update it. It looks I have Version: 1.0.2. Avada version is 5.0.2 but I´m afraid to update Avada because of what may break in my site and as I read that didnt solve the issue either.
    Is there a way to update Fusion Builer but not Avada?
    Might there be another reasson for this matter as there are so many of us with the same problem?

    luisbetancourt
    Participant
    Post count: 1

    Same here:
    Already on Avada 5.7.2 and Fusion Builder 1.7.2 but i can’t edit my pages! 🙁

    dreamsign-2
    Participant
    Post count: 7

    I can’t access the fusion build either. The article Michael links to saying if you’re running 5.7.2 you should have no problem, and you should have a choice of using the Fusion Builder, Gutenberg, or Classic Editor when creating a page. This is not so.

    Everything defaults to Gutenberg, unless you disable it with one of the ‘disable Gutenberg’ plugins, then it defaults to the Classic Editor, with no way to access the Fusion Builder.

    I have deleted and reinstalled both the Fusion Builder and Fusion Core plugins.

    Michael C
    Keymaster
    Post count: 549

    Hi @luisbetancourt, you still have support. So if you require help please submit a ticket at – https://theme-fusion.com/support/submit-a-ticket/


    @dreamsign-2
    if you aren’t seeing the Fusion Builder on classic editor then very likely it is not enabled. Ensure that the plugin is active and that in Fusion Builder > Settings you have all the Post Types you want to edit selected.

    dreamsign-2
    Participant
    Post count: 7

    Thanks, Michael. That was indeed the problem.

    carotk
    Participant
    Post count: 3

    Hi Michael,
    I´ve checked what you suggested to @dreamsign-2 but I have Fusion Builder enabled and all post are selected.
    But I still cannot see Fusion builder!
    This is how I see the editor http://carolinatkach.com.ar/wp-content/uploads/2019/01/Screen-Shot-2019-01-23-at-11.51.01-PM.png
    May I ask you what would you suggest I should do?

    Michael
    Keymaster
    Post count: 748

    Hi @carotk

    What you are saying is the issue is clearly explained above in terms of what to do next, please read the following again:

    We released this article prior to WordPress 5.0, the next in our series, please read the entire article carefully so that you understand how this all works and for you to install the Classic Editor plugin -> WordPress 5.0, Avada, & You. All That You Need To Know. We have prepared a comprehensive article to keep you abreast of progress > http://bit.ly/2KYokiQ As we have always advocated, maintain your installs by keeping everything up to date.

    If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

    Click Here To Get Avada Support

    We look forward to helping you!

    Thank you kindly

    carotk
    Participant
    Post count: 3

    Hi Michael!
    Thank you so much for your kind help!

    I have read most of the article and it is very helpfull. Thank you so much! I ´ll try to update Avada as soon as posible.
    I wasn´t doing that until now because I was afraid that might break my site.
    All plugins of course are up to date. I didn´t realized before Fusion Builer wasn´t.

    So, regarding this issue, I just have two questions, one is how to update Fusion Builer (is there a way of doing that without updating Avada? At least just for now?)

    And the second questions is, I am running Avada 5.0.2 now. Is there a way of testing what may change in my site?
    It´s a big site and I ´m very affraid might break or distor everything.
    Thanks!

    Michael
    Keymaster
    Post count: 748

    Hi @carotk

    What you can do, if you want to update away from the live site is set up a carbon copy of the live site on a Staging domain and run the update. If you are happy with that, you can then run the update live.

    The Fusion Builder and Fusion Core cannot be updated independent of Avada or vise versa, it will not work and your site will break if you try to only update the Fusion builder, for example. You need to update the theme in it’s entirety.

    Whenever it comes to updating your site, no matter when, make sure that you follow the detailed update instructions provided. These are our detailed update instructions:

    Updating from an old version of Avada? -> http://bit.ly/2pPNngZ

    Important Update Info -> http://bit.ly/1FAmQpu

    How to Update -> http://bit.ly/1H8JGzo

    Fusion Patcher -> http://bit.ly/1QSd8Ol

    Avada Change log -> http://bit.ly/1EK5mAg

    Something else that is important is to also ensure any patches that our team releases between update cycles are applied as part of ongoing maintenance for your install and always clear your cache plugins post update

    Patches are applied at the click of a button as explained in this help file -> http://bit.ly/1NAWVwM

    If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

    Click Here To Get Avada Support

    Thank you kindly

Viewing 13 posts - 1 through 13 (of 13 total)
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