ptmochoParticipantNovember 4, 2019 at 12:13 amPost count: 2
I´ve installed the latest version of AVADA and Fusion plugins, when i try to use Fusion Builder Live it give´s me the 500 internal Error.
Have anyone experienced this issue? can you guys point me out what could be the problem.
SérgioAmmar. SKeymasterNovember 4, 2019 at 6:51 amPost count: 1741
There can be several reason for 500 internal server error to happen and we do have a detailed article explaining this in details here => https://theme-fusion.com/documentation/avada/technical/500-internal-server-error/
Also, please make sure that your System Status limits are upto the mark and no value is in Red.
-AmmarptmochoParticipantNovember 5, 2019 at 12:45 amPost count: 2
My system status are upto the mark. I have to go deeper. Probably some Web host configuration.
Thank you so much.
SérgioJungyParticipantSeptember 8, 2021 at 11:09 amPost count: 1
I would just like to add to this:
I moved hosting providers from GoDaddy to OVH (VPS).
I now have a 500 Internal Server Error.
Specifically it is the “Fusion Builder” that is causing it.
I deactivate the plugin and I can access the webpage.
The backend (WP ADMIN) never gives an error.
I have deleted all fusion builder files using FTP and then completed a fresh install.
I have all the correct PHP settings.
I can not figure this out.
Any other suggestions please?
This is driving me nuts!
NathanAmmar. SKeymasterSeptember 10, 2021 at 9:41 amPost count: 1741
A 500 internal server error can be due to various reasons as mentioned here => https://theme-fusion.com/documentation/avada/technical/500-internal-server-error/
However if you are still seeing the issue please check your email further so we can look into this for you.
- You must be logged in to reply to this topic.