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Viewing 15 results - 1 through 15 (of 158 total)
  • Author
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  • jpatinop
    Participant
    Post count: 1

    I have the same exact problem, and is with “Influencer” theme, when its tries to import images show that error “Demo import failed. Please check for PHP limits in red on the Status page. Change those to the recommended value and try again.”.. but it seems to happen to all people, so the problem is in your side, please let us know how to fix without use alternative method because I don’t want to reset my entire site.. thank you!!!

    Ammar. S
    Keymaster
    Post count: 1139

    Hello There

    if the wp_remote_post() is failing for you, that simply means that you need to contact your hosting provider about this, you can also in the meanwhile simply use our alternate method to import any demo of your choice, this method will work for you if the server has any issues.

    More info => https://theme-fusion.com/documentation/avada/prebuilt-websites/alternate-import-method/

    Thanks

    -Ammar

    Ammar. S
    Keymaster
    Post count: 1139

    Hello There

    As per your other reply the wp_remote_post() is failing for you, that simply means that you need to contact your hosting provider about this, you can also in the meanwhile simply use our alternate method to import any demo of your choice, this method will work for you if the server has any issues.

    More info => https://theme-fusion.com/documentation/avada/prebuilt-websites/alternate-import-method/

    Thanks

    -Ammar

    Ammar. S
    Keymaster
    Post count: 1139

    Hello @Kilusonak

    Please tell me which demo are you trying to import in this case?
    I will try and replicate it on my personal site.

    Thanks

    -Ammar

    Ammar. S
    Keymaster
    Post count: 1139

    Hello @Kilusonak

    It definitely did not stop working at all, the automatic import method works all fine and good for our demos and there should be no issues at all, if you are facing any issue with the demo import that simply means there is some issues with the server and the alternate method needs to be used in such cases.

    Thanks

    -Ammar

    Kilusonak
    Participant
    Post count: 3

    Hello there,

    After trying to import prebuilt “Influencer” website, I get this error request^

    “Demo import failed. Please check for PHP limits in red on the Status page. Change those to the recommended value and try again.”

    However, everything is green on status screen and all limits set waaay beyond the limits.

    PHP Memory Limit: [?] 1 GB
    Server Info: [?] Apache/2.4.29
    PHP Version: [?] 7.4.10
    PHP Post Max Size: [?] 5 GB
    PHP Time Limit: [?] 800
    PHP Max Input Vars: [?] 3000
    ZipArchive: [?] ✔
    MySQL Version: [?] 5.6.44
    Max Upload Size: [?] 5 GB
    DOMDocument: [?] ✔
    WP Remote Get: [?] ✔
    WP Remote Post: [?] ✔
    GD Library: [?] 2.2.5

    Is import feature broken currently? I don’t want to use alternate method as it will rewrite everything, it’s not an option.

    Thank you.

    Ammar. S
    Keymaster
    Post count: 1139

    Hello @chcharlie

    This is Ammar and I am Support Manager at ThemeFusion.

    There is currently an issue with the ENVATO platform that is causing this issue and it maybe fixed soon, this is not an error on your end or on our end so what you can do in this case is simply use our alternate method to install the plugins that you require and also demos if you want to, we have an alternate method for our users where they can install the plugins and demos both without token, all you need is access to our Support Site which you already have so please read our article below.

    How to Import Demos and Install required plugins => https://theme-fusion.com/documentation/avada/installation-maintenance/demo-plugin-offloading/

    Please read #5 and #6

    Thanks

    -Ammar

    Ammar. S
    Keymaster
    Post count: 1139

    Hello @mrosinc

    You can always use FTP to put the demo files manually inside the all in one Wp import directory and later extract it from the plugin itself, please see more info here => https://bit.ly/3j9NivV

    Thanks

    -Ammar

    mrosinc
    Participant
    Post count: 1

    Hello,

    I am having issue importing Avada demo. I am getting following error message.

    Demo server couldn’t be reached. Please check for wp_remote_get on the Status page

    On a status page nothing is in red. I checked with Godaddy hosting and they couldnt help much.

    I tried alternate method using All-in-One WP migration plugin. But importing file get stuck at around 40%.

    Please help me solve this issue.

    Ammar. S
    Keymaster
    Post count: 1139

    Hello Everyone.

    We have given an alternate method to our customers to install the demos as well, if your demo installation is not working please simply follow the instructions here to import the demo manually => https://theme-fusion.com/documentation/avada/prebuilt-websites/alternate-import-method/

    Thanks

    -Ammar

    Ammar. S
    Keymaster
    Post count: 1139

    Hello @adrianlawton

    We have already responded to your query on the ticket regarding this however it appears that you are on localhost so its not easy to troubleshoot this issue, apparently the screenshots that you have sent us clearly points towards a broken installation that needs to be checked.


    @daniwechsler

    We suggest you to try our alternate demo import method please, we have complete documentation about how you can do that here please => https://theme-fusion.com/documentation/avada/prebuilt-websites/alternate-import-method/

    Thanks

    dorys
    Participant
    Post count: 10

    I’m having the same issue. I imported a demo site, made a bunch of changes to add my own content. I made a change using the Avada live editor to one of the layout blocks, and poof, all of my content is gone on the site, but not in the back end. I opened a support ticket.

    this is a new site so at least it is not live with traffic, however, I refuse to update all my other client’s sites to v7 until I feel confident that their sites aren’t going to disappear.

    Ammar. S
    Keymaster
    Post count: 1139
    #782663 In reply to: DEMO IMPORT ERROR |

    Hello @copper8117

    I have checked your ticket and you have already successfully installed the demo using our alternate method, I see you have provided us with another issue there with the dashboard not being available that is different to the demo import, your ticket will be responded soon in regards to that issue.

    Thanks

    -Ammar

    MarcusMo2004
    Participant
    Post count: 2

    Howdy Y’all!

    Has anyone else been having issues with the referenced? I had a fresh install of the Avada Theme, a fresh import of the Creative Demo, and it does not import as the demo at all.

    I thought I was having a particular issue with my installation, and because I’ve done extensive content imports into my site, I can’t afford to start at ground zero — so I did another fresh installation on a domain to check and see — no edits at all.

    Same error. I’m getting the message:
    TypeError: Cannot read property ‘style’ of null
    Click here to copy the full error message.

    Is this an easy fix? The page looks awful, slider isn’t working…I’m a bit behind in my website update, and hadn’t planned for this.

    Ammar. S
    Keymaster
    Post count: 1139

    Hello There
    If the other site is only for development purpose, you can use the same token (license) that you are using there in this case, as soon as you import the demo and the site is done you can remove it back and that should work for you without any issues.

    Thanks

    -Ammar

Viewing 15 results - 1 through 15 (of 158 total)