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Viewing 15 results - 1 through 15 (of 179 total)
  • Author
    Search Results
  • Optimus360
    Participant
    Post count: 1

    I imported from my thema avada carousel of the slider revolution. My surprise is that it doesn’t work properly. In the first moment, only the central image works and the two others are disabled.
    I’ve tried to disconnect lazy loading in various ways including the theme, but without result.
    Help me!

    it is not working also in the demo

    https://avada.theme-fusion.com/salon/

    44jax44
    Participant
    Post count: 14
    #835873 In reply to: Some Broken Demos |

    First of all I saw the alternate method it’s gonna delete everything, that’s not a solution.

    Second I sent my hosting company 2 requests to check if there is anything conflicting or not good enough that might be the issue and they can’t find anything.

    You post us requirements to be able to import a demo, I honor these requirements and I still get the same error that these requirements are not good enough. If you have hidden limits that you’re not showcasing just to push us for the support renewal please let me know so I give this support a 1 star review and switch my theme because you can tell me what are these demo importer requirements list and I can check this list with my hosting service to make sure everything is there because I already spent too much bloody time trying to import a demo to work with while I already have all that you asked from me, and that is getting on my nerves.

    Ammar. S
    Keymaster
    Post count: 1457
    #835832 In reply to: Some Broken Demos |

    Hello @44jax44

    The limits supplied are actually good enough, however if you are still seeing any issues that means some of your server limits are off, however in such cases we have given our customers an option to import the demo manually using our alternate demo import method and you can read all about it here please => https://theme-fusion.com/documentation/avada/prebuilt-websites/alternate-import-method/

    Thanks

    -Ammar

    44jax44
    Participant
    Post count: 14

    I was having issues in importing demos, upon referring to the php values suggested by the theme and fixing them I still have PHP errors pop up (to check the red values) when I try to import Avada Influencer, Avada Fitness, and Avada Classic (Maybe there’s more but for now those) many others imported successfully.

    I contacted my hosting service and they said there’s no problem from their end.

    I disabled unnecessary plugins and still same issue.

    Which leaves me with two options, either the limits provided by the theme are not enough so I would like to know if someone imported any of these demos successfully to tell me what’s their PHP Post Max Size, PHP Time Limit, and PHP Max Input Vars to see if I need to increase these further or it’s a bug that needs fixing from the devs side.

    Ammar. S
    Keymaster
    Post count: 1457

    Hello @Jiksen

    Have you tried using our alternate method for demo import, you can check it out here => https://theme-fusion.com/documentation/avada/prebuilt-websites/alternate-import-method/

    Also, if the issue persists, please note that you have valid support with our team and we will gladly assist you with this further.

    Click Here To Create An Account & Get Avada Support

    Thanks

    -Ammar

    mikecooter
    Participant
    Post count: 4

    I’d be interested to know how you resolved this as well, please Uespitzmueller

    I managed to import the Winery demo, and everything works – except the builder layouts for blog posts.

    Working out how to replicate the featured images and pagination placement is proving tricky.

    Thanks.

    44jax44
    Participant
    Post count: 14

    Just to update my findings, I was able to import many demos from the list but few gave me the PHP check error, these were Avada classic, Avada Influencer, and Avada Fitness. I didn’t check every single one of the demos but apparently the issue is per demo related

    alyster
    Participant
    Post count: 2

    Hello-

    Avada 7.2.1 / WordPress 5.6 / PHP 7.3.20

    Testing site left working some many months back. Upon getting back to site, many updates were done to WP, plugins, and also Avada. End user pages look fine. When we try to edit any pages it gives a ‘critical error’:

    “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

    Error from emails is as shows:
    Error Details
    =============
    An error of type E_ERROR was caused in line 196 of the file /home/r/public_html/trzcom/wp-content/themes/Avada/includes/class-avada-init.php. Error message: Uncaught Error: Call to private method FusionBuilder::allowed_post_types() from context ‘Avada_Init’ in /home/r/public_html/trzcom/wp-content/themes/Avada/includes/class-avada-init.php:196
    Stack trace:
    #0 /home/r/public_html/trzcom/wp-includes/class-wp-hook.php(287): Avada_Init->init_fb_demos_importer(”)
    #1 /home/r/public_html/trzcom/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #2 /home/r/public_html/trzcom/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
    #3 /home/r/public_html/trzcom/wp-settings.php(535): do_action(‘after_setup_the…’)
    #4 /home/r/public_html/trzcom/wp-config.php(89): require_once(‘/home/r/pu…’)
    #5 /home/r/public_html/trzcom/wp-load.php(37): require_once(‘/home/r/pu…’)
    #6 /home/r/public_html/trzcom/wp-admin/admin.php(34): require_once(‘/home/r/pu…’)
    #7 /home/r/public_html/trzcom/wp-admin/post.php(12): require_once(‘/home/r/pu…’)
    #8 {main}
    thrown

    Any ideas how to fix this? TIA.

    Ammar. S
    Keymaster
    Post count: 1457

    Hello @Goldenseal

    Have you tried using our alternate method to import the demo in this case? The Auto Import tool works fine on my end using BlueHost, some host can have issues with the overall demo importer and for that reason we have an alternate method to import the demo.

    Please try the method mentioned here => https://theme-fusion.com/documentation/avada/prebuilt-websites/alternate-import-method/

    Thanks

    -Ammar

    goldenseal
    Participant
    Post count: 6

    Importing Avada pre-built websites keeps failing. I’ve checked all the PHP limits. Below is the report from Advanced Support at Siteground.
    ——————————-
    I am following up on your case in order to let you know that the reported issue is not caused by the PHP limits. Currently, all requirements by the Avada theme are covered, in addition to this, the Dynamic Timeout for specific scripts has been increased further.

    The demo import fails with the following error:

    <p>There has been a critical error on this website.</p><p>Learn more about debugging in WordPress.</p>

    and this seems to be related to the Avada theme itself. Here is the exact error_log:

    [15-Dec-2020 04:24:28 UTC] PHP Fatal error: Uncaught Error: Cannot use string offset as an array in /home/xxxx/public_html/xxxx.com/wp-content/themes/Avada/includes/importer/avada-import-functions.php:102
    Stack trace:
    #0 /home/xxxx/public_html/xxxx.com/wp-content/themes/Avada/includes/importer/avada-import-functions.php(70): fusion_parse_import_data(Array)
    #1 /home/xxxx/public_html/xxxxx.com/wp-content/themes/Avada/includes/importer/class-avada-demo-import.php(1008): fusion_import_widget_data(Array)
    #2 /home/xxxxx/public_html/xxxxx.com/wp-content/themes/Avada/includes/importer/class-avada-demo-import.php(278): Avada_Demo_Import->import_widgets()
    #3 /home/xxxxx/public_html/xxxxx.com/wp-includes/class-wp-hook.php(287): Avada_Demo_Import->import_demo_stage(”)
    #4 /home/xxxxx/public_html/xxxxx.com/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
    #5 /home/xxxxx/public_html/xxxxx.com/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
    #6 /home/xxxxx/public_html/xxxxx.com/wp-admin/admin-ajax.php(184 in /home/xxxxx/public_html/xxxxx.com/wp-content/themes/Avada/includes/importer/avada-import-functions.php on line 102

    Please contact the Avada support team so they could provide you with a solution.

    If you have any further questions, please do not hesitate to contact us back.

    supero
    Participant
    Post count: 1
    #826314 In reply to: Avada vs. LearnDash |

    We bought learndash few days ago. Will avada soon work with learndash? Could you avada team make a learnddash demo to import into existing avada source?

    creative53
    Participant
    Post count: 8

    Hello,

    Could you please take a look at my post on this thread?

    Hello,

    My import of a demo site (Movers) did not work this time and previous versions I had, I had no problems with.

    With regards to this alternative install:-

    https://theme-fusion.com/documentation/avada/prebuilt-websites/alternate-import-method/

    Broke the site completely. It imported the demo fine. Managed to login but no admin user rights to the WordPress dashboard? Went to CPanel to fix it and all the admin rights settings for the user profile are wrong.

    a:1:{s:13:”administrator”;b:1;}

    Is the parameter for all my other site admin rules and rights.

    a:2:{s:13:”administrator”;s:1:”1″;s:13:”bbp_keymaster”;b:1;}

    This is what the import defaults to in WP users and WP usermeta when importing with the alternative method.

    However it can’t be simply changed in one section as Avada theme has different parameters for different plugins and admin access rules.

    Looking at the usermeta data with some permissions I can see some old themes that have been marked as “dismissed” Not sure if this has a bearing?

    I have also tried creating a new user and that won’t work either.

    Anyway, I have rolled back the installation to a previous back up version and have access to the dashboard now but I would really like to know how to solve this problem and get the demo to work.

    Any help would be greatly appreciated and as you can see from the above I am not a techie person.

    Just trying to work things out.

    Many thanks

    creative53
    Participant
    Post count: 8

    Hello,

    My import of a demo site (Movers) did not work this time and previous versions I had, I had no problems with.

    With regards to this alternative install:-

    https://theme-fusion.com/documentation/avada/prebuilt-websites/alternate-import-method/

    Broke the site completely. It imported the demo fine. Managed to login but no admin user rights to the WordPress dashboard? Went to CPanel to fix it and all the admin rights settings for the user profile are wrong.

    a:1:{s:13:”administrator”;b:1;}

    Is the parameter for all my other site admin rules and rights.

    a:2:{s:13:”administrator”;s:1:”1″;s:13:”bbp_keymaster”;b:1;}

    This is what the import defaults to in WP users and WP usermeta when importing with the alternative method.

    However it can’t be simply changed in one section as Avada theme has different parameters for different plugins and admin access rules.

    Looking at the usermeta data with some permissions I can see some old themes that have been marked as “dismissed” Not sure if this has a bearing?

    Anyway, I have rolled back the installation to a previous back up version and have access to the dashboard now but I would really like to know how to solve this problem and get the demo to work.

    Any help would be greatly appreciated and as you can see from the above I am not a techie person.

    Just trying to work things out.

    Many thanks

    Ammar. S
    Keymaster
    Post count: 1457
    #821645 In reply to: AVADA .PSD |

    Hello @boka003

    The PSD files are not available for all our demos, they are only available for old Classic demo and all other demos were built directly using Avada and our Avada builder, you can get a JPG logo file however if you simply import the images from any demo using our demo importer.

    Thanks

    -Ammar

    Ammar. S
    Keymaster
    Post count: 1457

    Hello @JanineAfghanHounds

    That doesn’t make sense, you should still have all the prebuilt websites(demos) to work with and can be removed without using our importer tool if you have imported multiple demos, I am curious as you mentioned this “Somehow another theme has packed onto my themes. Looks like the Avada Classic Themes” which I am not sure about, unless you either reset your Theme Options or another demo was imported.

    However I am sending you an email on this address associated with the account, please get back to me there further.

    Thanks

    -Ammar

Viewing 15 results - 1 through 15 (of 179 total)