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Viewing 15 results - 1 through 15 (of 145 total)
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  • MarcusMo2004
    Participant
    Post count: 2

    Howdy Y’all!

    Has anyone else been having issues with the referenced? I had a fresh install of the Avada Theme, a fresh import of the Creative Demo, and it does not import as the demo at all.

    I thought I was having a particular issue with my installation, and because I’ve done extensive content imports into my site, I can’t afford to start at ground zero — so I did another fresh installation on a domain to check and see — no edits at all.

    Same error. I’m getting the message:
    TypeError: Cannot read property ‘style’ of null
    Click here to copy the full error message.

    Is this an easy fix? The page looks awful, slider isn’t working…I’m a bit behind in my website update, and hadn’t planned for this.

    Ammar. S
    Keymaster
    Post count: 983

    Hello There
    If the other site is only for development purpose, you can use the same token (license) that you are using there in this case, as soon as you import the demo and the site is done you can remove it back and that should work for you without any issues.

    Thanks

    -Ammar

    ssurfer24
    Participant
    Post count: 2

    I think I know the answer to this but I’ll ask anyways. I have a site that I developed a few years ago and it needs a refresh. We want to redo the entire site which will take time… not to long but we don’t want to take down the existing site until it’s ready. Problem is we only have one licence for Avada on the main server. I installed Avada on my dev server so I can redo the site. Problem is I can’t import any demo content without being “licensed” which it is on the main site. Is there any way around it? I have an idea but I’d have to do it late at night when nobody is visiting the site. I’d backup the existing site then do the demo import (wiping all data) and then exporting that data to the test server then restoring my backup on the main server. That way is a pain in the @!#$@#$ but doable I think????

    somecows
    Participant
    Post count: 1

    hi there,

    I am using the Movers demo and am trying to figure out why the background image in the header here:

    https://avada.theme-fusion.com/movers/

    is much taller than the background header image on any of the other pages. for example:

    https://avada.theme-fusion.com/movers/rates/

    I have imported this demo and not changed anything, other than the fact that I have uploaded the same exact image (2560 x 1119 – same size as the one used in the demo) to use as background in those sections. but on the home page it displays as quite tall, and on the other pages it is truncated.

    I contacted support and they told me that on the home page the “image used here is set to 100% height option” but when I checked the settings that doesn’t actually appear to be the case. unless im missing something. which is possible.

    thank you

    Ammar. S
    Keymaster
    Post count: 983

    Hello @Mobbido

    You have an active support with our team, can you please open a support ticket so our tech representatives can check this for you right away?

    Hello @thgore

    You have Grandfathered Support too and should also be able to open a support ticket with our team, please do that so we can get you the assistance required.

    Hello @dare111

    If you have all the proper PHP limits and demo import is still failing, please try and use our alternate method for demo import and you can read all about it here => https://theme-fusion.com/documentation/avada/demos/alternate-import-method/

    Thanks

    -Ammar

    Ammar. S
    Keymaster
    Post count: 983

    Hello @kgoldberg

    Nope, it will not import the menu at all, the menus are only imported with the full import of the demo, the single page demo import will only get you the Content + Fusion Page Options for that particular page and nothing else, everything else on the site should remain same for you 🙂

    Thanks

    -Ammar

    kgoldberg
    Participant
    Post count: 1

    Hello. I’m looking for confirmation that if I import a single demo page… the only thing that is impacted is that page…. AND NOT the entire site navigation, other page content, etc.

    The video tut I watched clearly shows the “Avada Electrician” demo menu after the import occurred. I do NOT want the live menu navigation or any other site page/post to be overwritten by importing a single demo page. This video tut gave me pause, as there was no visual indication the rest of the site remained unchanged after the import.

    Here is the video I watched: https://www.youtube.com/watch?v=P9tePU7HY6I

    Thanks.

    Ammar. S
    Keymaster
    Post count: 983

    Hello @K_N

    This is Ammar here, my apologies but I believe we have a misunderstanding here as i provided you with my personal setup having the exact same number and version of plugins and it worked all fine and good with even more plugins only with 256MB of memory, there should be no need to increase the memory to 1GB, that is a lot and is never required specially with 5 plugins, if this was to be an issue with our theme we should have hundreds of tickets from our users because it is not normal to have 1GB of limit on your installations, infact most of our users are under 128mb that comes default and there is no need to increase it unless you have issues importing demo or plan on using a lot of plugins, I am on a shared bluehost server that is the cheapest you can get from bluehost with 256MB memory and I have tested this case very extensively without any issues on my end.

    Thanks

    -Ammar

    dmutty
    Participant
    Post count: 3

    I’m looking to import the Bakery demo site, but it is not included in the list of sites in WordPress > Avada > Demos. I don’t see the ability to filter for demo sites, as I’ve seen on some screenshots.

    I’m on Avada version 5.9.1, it is a brand new installation. Is it missing because I need to be on a newer version? WP isn’t giving me the option to update under Dashboard > Updates.

    dmutty
    Participant
    Post count: 3

    I’m running an updated theme version and on the WP > Avada > Demos tab. When I scroll through the list of demos on this screen – the Bakery demo is nowhere to be found – https://avada.theme-fusion.com/bakery/.

    How do I import the demo if it’s not listed on this screen?

    Shaminder
    Keymaster
    Post count: 76

    Hi @Robso96

    If you are having any issues with importing the demos then please also do check the alternate demo import mehtod. https://theme-fusion.com/documentation/avada/demos/alternate-import-method/

    Note that the Avada community forum is primarily for a user to user interaction.

    If you would like hands-on assistance here, please register for support and create a support ticket as explained here → https://theme-fusion.com/avada-doc/getting-started/avada-theme-support

    Thank you!

    Shaminder

    xJean
    Participant
    Post count: 1

    Hello!

    I am currently using avada-restaurant, however after installing some plugins there was a couple errors so i had to rollback using updraftplus. now the theme font doesn’t appear, it’s normal text, not the one that came with the demo import.

    fa-solid-900.woff2:1 Failed to load resource: the server responded with a status of 500 ()

    and more errors similar like that one. does anyone know the solution to this?
    thank you

    knottythreadz
    Participant
    Post count: 1

    When I am trying to setup avada theme with Influencer Demo Import, all other plugins get installed and activated except woocommerce. When I click to activate woocommerce, I get the below error:

    This page isn’t working
    abcd.com is currently unable to handle this request.

    HTTP Error 500

    Any help would be appreciated.

    yf144114
    Participant
    Post count: 1

    Hi anyone able to change the css for woocommerce cart icon?
    I have tried edit the css

    .fusion-main-menu .fusion-widget-cart-counter>a:before {
    border-radius: 50% 50% 50% 50%;
    content: “\f07a”; “\f073”
    margin-right: 5px;
    line-height: 1;
    }

    I have also tried putting “!important” as well as adding “font-family:icomoon !important;”

    but it always cannot show up~ Someone please help with this! Thank you!

    I will like to change to a file icon for the cart. I am using classic-shop demo with Avada 6.2.3

    marklchaves
    Participant
    Post count: 675

    Hi,

    It looks like you have a WooCommerce element towards the bottom of the page. Maybe it’s in a template or part of the demo page? It’s hard to tell without editing your page.

    It’s better to find that extra element. But, if you can’t find it, you can try this custom CSS to hide it temporarily. Make sure you test your other pages to see if the CSS has unwanted side-effects.

    
    /* Hide the bottom gallery of products. */
    .products.clearfix.products-2 {
        display: none !important;
    }
    

    How to add CSS to WordPress.

    Good luck!

Viewing 15 results - 1 through 15 (of 145 total)