Avada Forums Community Forum bug Reply To: bug

Shaminder
Keymaster
Post count: 140

Hi

If you do see your support expired then you probably have not updated it via the support account. Please login to your support account at https://theme-fusion.com/support/account/
Once you are logged in your account, click on the register purchase code tab. Screenshot here → https://prnt.sc/JOD0Gs3pbsym
Scroll to the bottom of the page and you should see the option to “Recently Renewed? Apply Extension Now!”, Screenshot here → https://prnt.sc/ugqRoq2wyXj_
Click on this and it should update your account

Note that the Avada community forum is primarily for a user to user interaction.

If you would like hands-on assistance here, please register for support and create a support ticket as explained here → https://theme-fusion.com/avada-doc/getting-started/avada-theme-support

Thank you!

Shaminder