Avada Forums Community Forum License Reply To: License

lukehall
Participant
Post count: 9

@yfsindonesia “Why ???”

I’m asking myself the same question. I’ve bought 10 licences in the last 2 years and will probably continue adding more, yet I never seem to need the support during each 6 month period and buying extended support is very expensive.

Most warranties for example last for a minimum of 12 months, so 6 months just to get basic help is not very long, particularly if you have purchased a number of licences within 6 months of each other.

This support policy seems a bit mean to be honest. I’ve only ever submitted 2 official support requests and so I feel like I haven’t had any value from my 10 licence fees.