Reply To: 502 on Menu updates – Avada taking too long to make requests

[Michael]

#495657

Hi @teamsportsplanet

Our team has replied to your support ticket and requested access credentials to investigate this, please check your email inbox for our reply. What should of have been checked and tested first hand was disabling the 3rd party plugins to verify the number of requests, something that we do not see with Avada when testing so something else is at play there.

Going forward, if you have valid support and have created a support ticket please do not double post here, our team does not provide support via the community forum and it can lead to confusion and miscommunication.

Thank you kindly