Missing Logo On Desktop or Mobile

Missing Logo On Desktop or Mobile

20/07/2018

Avada is retina-ready, which means it will look great on high resolution screens. In addition to the regular 1x logo, users need to insert a 2x retina logo in Avada > Theme Options > Logo tab, for the retina logo to show up on those devices. It is also important to insert the regular 1x logo width and height values. Read below for information regarding desktop and mobile devices.

1. Desktop Browsers - If your logo is not showing up on a regular desktop browser even though you set one up in Avada > Theme Options > Logo options, then you most likely have a high resolution screen and use a browser zoom mode some levels higher than default mode. In this case you will have to set up a retina logo to get the logo displayed.

2. Mobile Devices - If you do not see your logo on a mobile device, such as an iPhone or iPad, it is because you are using a retina device and you have not uploaded a retina logo.

Solution For Both Mobile And Desktop: Go to Avada > Theme Options > Logo and upload a retina logo in the "Retina Default Logo" field. If you want a high resolution logo, then you need to upload retina logo that is exactly 2x the size of your original. So if your original is 200x100, then you need to upload a logo that is 400x200.

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