System Status

05/07/2021

The System Status page contains a collection of relevant data that will help you debug your website accurately and more efficiently. In this tab, you can also generate a System Report, which you can include in your support tickets to help our support team find solutions for any problems you may have much faster.

This page is divided into seven sections; Avada Version History, Avada Conversion Controls, WordPress Environment, Server Environment, Updates Server Status, Avada Forms, and the Active Plugins section. The System Status page is located at Avada > Status in your WordPress Admin Sidebar, or from the Avada Dashboard, head to Maintenance > Status. Continue reading below for more information on each section, and watch the video for a visuial overview.

Avada Version History & Conversion Controls

The Avada Version History & Conversion Controls sections show the current theme version and your previous versions, as well as several utility buttons that relate to various version’s migrations and conversions. The content you see in this section will vary depending on which versions you’ve used. For more information on each item which may be displayed in this section, view the list below.

  • Current Version: – This section will display the version number of the currently active Avada theme.
  • Previous Versions: – This section will display the Avada update history for this site up-to the last three updates.
  • Avada 4.0 Migration: – If you started using Avada on a version pre-Avada 4.0, then you will see a section which relates to the Theme Options migration to the Avada 4+ Theme Options framework. Click here for more details on the migration.
  • Avada 5.0 Conversion: The Avada 5 update ushered in a new Fusion Builder Plugin which was completely rebuilt and refactored from the previous page builder included with Avada. The Fusion Builder plugin used a new shortcode syntax. Because of this, it required a conversion from the old builder’s shortcode syntax to the new Fusion Page Builder’s syntax. If you had an Avada version pre-Avada 5.0 installed, your content would have been converted upon update and the below buttons would have been listed on the System Status page for your site.
  • Run Conversion: – This button can be used to manually start the shortcode conversion process on your site. Click here for more details on this.
  • Revert Conversion: – This button will revert your page content to how it was before the update and shortcode conversion took place. Click here for more details on this.
  • Remove Backups: – This button will remove the Fusion Builder backups that were created when you updated your site. Doing this will mean you cannot automatically revert your site and the “Revert Conversion” button will also be removed. Click here for more details on this.
  • Avada 6.1.1 Conversion: – Run Conversion Button – This button will rerun the Theme Options Conversion for version 6.1.1 manually.

  • Avada 7.4.1 Conversion: – Run Conversion Button – This button will rerun the Global Options Conversion for version 7.4.1 manually.

System Status > Version History
6.1.1 Conversion Controls
IMPORTANT NOTE: The contents on this section will vary based on the version you have started from and version you are currently on. See examples below.
  • If you started on version 3.9.4 or lower, and are on the latest version 5.4.2, then, you should see 4.0 conversion button and 5.0 conversion button, as well as the revert Fusion Builder conversion button.
  • If you started on version 4.0, and now on the latest version 5.4.2, then, you should only see 5.0 conversion button, as well as the revert Fusion Builder conversion button.
  • If you started on version 5.0 or higher, you will only see the Avada 6.1.1 Conversion Controls.

  • If you started on version 6.0 or higher, you will only see the Avada 7.4.1 Conversion Controls.

WordPress Environment

This section displays all the relevant data that has to do with your WordPress environment.

  • Home URL – This item displays the URL of your site’s homepage.
  • Site URL – This item displays the root URL of your site.
  • WP Content Path – This item displays the system path to this WordPress install’s wp-content directory.
  • WP Path – This displays the system path to the WordPress install’s root directory.
  • WP Version – This item displays the version of WordPress installed on your site.
  • WP Multisite – This item displays whether or not you have WordPress Multisite enabled.
  • PHP Memory Limit – This item displays the maximum amount of memory (RAM) that your site can use at one time.
  • WP Debug Mode – This item displays whether or not Debug Mode for WordPress is enabled.
  • Language – This item displays the current language used by WordPress.
System Status > WordPress Environment

Server Environment

This section displays all the relevant data that has to do with your server environment.

  • Server Info – This item displays information about the web sever that is currently hosting your site.
  • PHP Version – This item displays the version of PHP installed on your hosting server.
  • PHP Post Max Size – This item displays the largest size that your post data can reach. That includes all post content (images, text, etc.)
  • PHP Time Limit – This item displays the amount of time (in seconds) that your site will spend on a single operation before timing out.
  • PHP Max Input Vars – This item displays the maximum number of variables your server can use for a single function to avoid overloads.
  • SUHOSIN Installed – This item displays whether or not SUHOSIN is installed.
  • ZipArchive – This shows whether or not ZipArchive is installed on yours server. This is needed for demo imports.
  • MySQL Version – This item displays the version of MySQL installed on your hosting server.
  • Max Upload Size – This item displays the largest file size that can be uploaded to your WordPress installation.
  • DOM Document – This item displays whether or not DOM Document is installed. This resource is needed for the Fusion Builder to function correctly.
  • WP Remote Get – This item shows whether or not wp_remote_get() is functioning correctly. This is used by Avada for communication with different APIs. (eg. Google, Twitter, Facebook)
  • WP Remote Post – This item shows whether or not wp_remote_post() is functioning correctly. This is used by Avada for communication with different APIs. (eg. Google, Twitter, Facebook)
  • GD Library – This item displays if the GD Library is installed and what the active version is.

Red and Green Values

In the System Status tab, some values may appear as green or red. If a value appears as green, this means that the value satisfies the minimum requirements needed to run the theme. If a value appears as red, this means that the value is below the minimum requirements and needs to be adjusted. Please click the button below to read about how to increase these limits.

How To Adjust System Status Limits

Avada Update Server Status

The top part of this next section, as seen in the screenshot below, allows you to check the Avada Server Status, and will display advanced server response output for remote get requests. If you get a green message saying “Tested API is working properly.”, means you should be good with the server and you should be able to update Avada, supplied plugins, import prebuilt websites, or apply patches with no problem.

If you get a red message, means there is something wrong and the messages and response codes can vary based on your setup. A short error log will be displayed providing you with the needed details which corresponds to the response codes.

Check Avada Update Server Status

Avada Forms

The bottom part of the section, as you can also see in the screenshot above, offers a button to Re-create Avada Forms Database Tables. These database tables get auto-created on update to 7.1, but if for some reason, they are not, users would see PHP notices, and Avada Forms would not work as expected. This buttons tries to create the tables again in such a case. If you continue to have troubles with this, consult your host, or submit a support ticket.

Active Plugins

This section displays all your active plugins. The Avada Core, Avada Builder, LayerSlider, Slider Revolution, Advanced Custom Fields PRO, Avada Custom Branding, and Convert Plus are plugins included with the theme. Please ensure that the Avada Core and Avada Builder plugins are always active and up-to-date.

  • Avada Core – This plugin is created by ThemeFusion, and is a required plugin. Please make sure it’s always active and up-to-date.
  • Avada Builder – This plugin is created by ThemeFusion, and is a required plugin. Please make sure it’s always active and up-to-date.
  • LayerSlider WP – This plugin is created by Kreatura Media, and is an included plugin.

  • Slider Revolution – This plugin is created by ThemePunch, and is an included plugin.

  • Advanced Custom Fields PRO – This plugin is created by Elliot Condon, and is an included plugin.

  • Avada Custom Branding – This plugin is created by ThemeFusion, and is an included plugin.

  • Convert Plus – This plugin is created by Brainstorm Force, and is an included plugin.

Active Plugins
Avada Website Builder

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Avada Website Builder

761,146 Businesses Trust Avada

Get Avada
Avada Website Builder

761,146 Businesses Trust Avada

Get Avada