Before adding a FAQ element to page, you should first create one or more individual FAQ posts. FAQ posts are the common questions that you’d like to provide answers to, for your users. Continue reading below for more information on how to create a FAQ post.
Step 1 – Navigate to the ‘FAQ’ tab on your WordPress Admin Sidebar and select ‘Add New’ to add a new FAQ post.
Step 2 – In the ‘Title’ field, enter the question you’d like to provide an answer for. For example, if you’re selling physical products, a good question could be How much does shipping cost, to the US?.
Step 3 – In the WordPress Content Editor, enter the answer to the question in the ‘Title’ field. You can use the Avada Builder to design, layout add elements to the content of the FAQ.
Step 4 – Assign a category to the FAQ post. This will allow your users to filter the FAQ posts according to their category. To assign a category to a FAQ post, locate the ‘FAQ Categories’ box on the right side of the page, and click the ‘+Add New Category’. Alternatively, if the category already exists, simply check the corresponding checkbox.
Step 5 – Once done, click ‘Publish’.