THIS IS OUR NEW FORUM, ALL USER ARE REQUIRED TO RE-REGISTER TO GET SUPPORT. WATCH THE VIDEO BELOW AND CREATE YOUR NEW ACCOUNT TO GET STARTED
This is our support forum where we can assist you with questions or issues you have. Theme support is offered to verified customers by forum only. Support requests made by email, tweet or any other method will be redirected back to this forum.
To be able to view our forum and get free support , you’ll need to set up an account. It requires your theme forest username, email and your purchase code. If you don’t already have an account you can create one in a few easy steps!
We check forum threads twice a day, Monday – Friday and our team members nad yourself will always be in different timezones so please keep that in mind. Support response time can take up to 24 hours during regular business days so please be patient. Our support covers getting setup, trouble using any features, and any bug fixes that may arise. Unfortunately we cannot provide support for customizations or 3rd party plugins.